News & Events

Mountain Valley Hospice Named a 2017 Hospice Honors Recipient

Mountain Valley Hospice
Mrs. Cynthia Gates-Truax


Gloversville, NY— Mountain Valley Hospice has been named a 2017 Hospice Honors recipient by Deyta Analytics, a division of HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, outsourced billing and coding services, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.

“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said J. Kevin Porter of HEALTHCAREfirst. “I am extremely proud of Mountain Valley Hospice for achieving this highest of honors and I congratulate them on their success.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2015 through September 2016. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all partnering hospices contained in the Deyta Analytics’ Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the Deyta Analytics National Performance Score on 20 of the evaluated questions. Deyta Analytics holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the Deyta Analytics National Performance Score on all 24 of the evaluated questions.

“Being recognized for this accomplishment is a high honor,” states Bonnie Graves, Clinical Director of Mountain Valley Hospice.  “Our entire team works tirelessly to ensure that we provide the greatest level of care and compassion to each one of our patients and their families.  It is a gift to be able to serve our community in this way.”

A community based not-for-profit agency founded in 1988, Mountain Valley Hospice seeks to provide hospice care to all appropriate patients and families in Fulton, Hamilton, Montgomery and Saratoga Counties.  For more information, please visit or call 518-725-4545.


HEALTHCAREfirst | 1343 E. Kingsley St., Ste. A | Springfield, MO 65804 | 800.841.6095 |

Charity Cup Regatta for Hospice, July 29-30, 2017

Make a difference this summer!

Mountain Valley Hospice and the Mayfield Yacht Club invite you to join us for the Annual Charity Cup Regatta For Hospice on July 29th and 30th 2017. The Regatta is a fun-filled 2-day event that offers something for everyone (sailor or not)!

If you’re a skipper and sailing is your passion, you won’t want to miss the 2 day Regatta on the beautiful Great Sacandaga Lake! For information regarding the Regatta races, visit

If kayaking or leisure boating is more your style, join us for the famous which begins at Rondack Roots Marina in Mayfield promptly at 1pm on July 29th. This run, for boats 15’ and under, will include 5 fun stops where you can pay to upgrade your hand and the first place team will receive a stand up paddleboard! Personal flotation devices are required and children under 12 must be accompanied by an adult. Registration for the Poker Run costs $20 per vessel and can be done through Rondack Roots Marina (518-613-4366). Upgrades to your hand can also be made on the day of the event.

And, of course, what would the Regatta be without the amazing on Saturday night! This year’s ‘Skipper’s Party’ will be held at Sport Island Pub on Saturday, July 29th. Party the night away with our live DJ, cash bar and silent auction and raffle items. Tickets are required for this event and cost $35 each. Cocktails begin at 5pm and dinner is served at 6:30pm. Tickets can be purchased through Rondack Roots Marina (518-613-4366) or through Mountain Valley Hospice (518-725-4545).

For more details please call 518-725-4545

Download the flyer

Chrysalis Fall 2016 Edition

Click the picture below for the latest Chrysalis edition!



Sawyer Fredericks Concert Is A Huge Success for MVH!

Sawyer Fredericks

With a nearly sold out crowd, MVH hosted the biggest fundraiser in their history thanks to Sawyer Fredericks and the Fredericks family!  A special thanks to our Platinum Sponsors; Coldwell Banker – Arlene M. Sitterly and Ruby and Quiri and to all who supported this great cause!

We couldn’t have done it without you!

cbcolorlogoRuby & Quiri

View and order pictures of the evening at the link below.  Special thanks to WATPhoto and Bill Trojan.

Hospice Names Marketing & Development Director


From: Mrs. Susan Frasier
Mountain Valley Hospice
P: (518) 725-4545
F: (518) 773-2053

Mountain Valley Hospice Names Cynthia Gates-Truax Marketing & Development Director

Cynthia Gates-Truax / Marketing & Development Director

GLOVERSVILLE, NY – Mountain Valley Hospice announced they have appointed Cynthia Gates-Truax as their new Marketing and Development Director.  Truax is a familiar face to Mountain Valley Hospice and was formerly their Marketing and Development Director from 2009-2013.  She resigned in 2013 to run a capital campaign for another non-profit organization.  Truax will oversee all facets of MVH’s public relations, marketing, community awareness programs and events. 

CEO, Susan Frasier states: “We are thrilled to have Cyndie back on our team.  Her expertise in her field, knowledge of non-profits and keen relational skills are an incredible asset to MVH.”

“I am overjoyed to be back with my MVH family,” Truax states.  “My time away was a wonderful opportunity to make a difference for another non-profit, but I am looking forward to serving the patients and families of the hospice community again.” 

Mountain Valley Hospice is confident that the hiring of Truax will allow their organization to better serve its patients and their families through heightened community awareness, increased public relations, and improved community involvement.

Prior to MVH, Truax has also served as the Marketing Director for Change of 1 Ministry in Gloversville, NY; Christian Adoption Services in Charlotte, NC and the Charlotte Eagles Professional Soccer Organization in Charlotte, NC.

A community based, not-for-profit agency founded in 1988 and located at 108 Steele Avenue in Gloversville; Mountain Valley Hospice seeks to make hospice care available to all appropriate patients and families in Fulton, Hamilton, Montgomery and Saratoga Counties.

For additional information contact:
Cynthia Gates-Truax
P: (518) 725-4545 x 221